7 Tips to Help Your Business Woo Local Clients

customer centric services

Every business’ primary goal is to make a profit. Your business and efforts are doomed if consumers cannot find your products or services.Before looking anywhere else, most clients check whether they can access services and products from their town. According to research, the majority of customers to small businesses are locals. This is because they search online for deals in their area when they are looking to purchase.To see your business grow, here are seven tips to help you woo local clients.

1- List Your Business On Local Search Sites

Before the internet became the main source of information, people would only find you through local phone pages; The Yellow Pages. Thanks to the web, you can now find them through search engines and online directories.

There are sites such as Google+ Local, CitySearch, Yelp, and Angie’s List. These are local online phone books for your clients to find your contacts. Getting listed is easy and after you have been listed, start by searching for your business yourself and see where your listing stands.

2- Use Coupons

Customers love discounts. To attract more local customers, you can offer discounts on your products and services. Your new customers can benefit from discounts, coupons and free products.They will be willing to spread the word on your behalf.

Find customers that are willing to support your local business, attend workshops and festivals.You can sponsor the course, or support it if you don’t have any physical products. To attract new customers, you can organize flash sales, tasting events, and black Fridays.

3- Create Local Content

Social media can be the main contributor of new clients to your business. It can help people find your website and know your current offers. It would be really beneficial to create facebook, twitter, linkedin, instagram page for your business.

Creating local content can be a groundbreaker. You can also ask for press mentions to boost your popularity. Use SEO tools to analyze keywords, not just by using local phrases, but by also mentioning your local streets, city in keyword terms. Add these keywords in your content to make sure that it appears whenever it is searched online. Moreover, you can pass on these daunting and time-consuming tasks to local search marketing company, who will analyze, prepare, build and report everything that needs to be done so that your business is found locally online. Creating great content is challenging task,  hiring a digital marketing agency can take the challenge of creating unique content as they are highly experienced in content across various niches.

4- Use Traditional Marketing

Face-to-face communication is a great way to win local hearts.If someone knows you, is a friend, a relative, or a customer, they will likely buy from your business or refer it to other people.

Networking can be helpful as well. If you are a race bike seller and meet someone who is a rider apparel salesperson, you can promote your business and market each other.

5- Ask Your Customers for Reviews

According to a research, most local customers read business reviews before buying.Positive reviews online are better for your business.It’s normal for some customers to express their displeasures, but if most of your customers are impressed and have shown that in the reviews, it wouldn’t hurt your business.

The biggest challenge though is that people are motivated to leave a review after they’ve had a bad experience with your services. Therefore, create a protocol that encourages all customers to share their reviews.

6- Rebrand

Your company should rethink its marketing strategy and focus on your local clientele. A campaign like “BUY LOCAL” can be created. Because they are supporting a local business, people will love buying from it. Your employees will also benefit.

7- Evaluate Locals Response

Your marketing strategy might not be working, and so you need to monitor it throughout. Invest in a tracking mechanism that can show how effective your technique has been. One of the tools you can use is Google Analytics, which is free. You can also inquire from your customers how they found out about your business.


Most people don’t prefer crossing towns to access the same service they can find in their own town or neighborhood. If you use the tips above, you will definitely make them potential customers. Contact a digital marketing agency to help you grow your business and new clients .


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